Price determines cost

Price determines cost – We hold these truths to be self- evident that all value is subjective, that the customer is the soul arbiter of value, which we in Enterprise create, and it is price that determines costs, not the opposite, that to secure these truths,...

Knowledge Worker vs Service Worker

Distinction between service worker and knowledge worker – This is the distinguishing characteristic that I see between the service worker and the service economy and the knowledge economy, or the experience economy, whatever phrase we want to use; we’ve been...

3X more valuable

Twelve ways to make your company 3x more valuable Capture unstructured information Turn knowledge into tangible, quantifiable assets Detail and share best practices from leaders to new people Disseminate lessons learned across the firm Share key innovations Retrieve...